Add or remove cameras
Which cameras Video Watch Live can see is set in your Ring account, including a camera or doorbell you just bought, which starts out not connected.
Two different things. Connecting and disconnecting here changes what the app can access, and what you’re billed for. To take a camera off your watch without disconnecting it, hide it instead.
In the Ring app, open Apps → Video Watch Live.
Tap the menu, then Apps, then select Video Watch Live under My Apps.
To add: tap Connect, then OK.
Cameras you haven’t connected are listed under Not connected. Tap Connect next to one and confirm.
To remove: switch a connected camera off.
Under Connected, turn off the toggle next to the camera.
Refresh Video Watch Live.
Pull down on the iPhone’s Cameras tab. If the change doesn’t show, quit and reopen the app. The watch updates when you next open it.
Each connected camera is its own add-on on your Ring plan, so adding or removing one changes what you pay. See Subscription & pricing.
Still stuck? Tell us which camera and what you’re seeing. We usually reply within a day.
Contact support